Privacy policy

Privacy Policy

Last updated: [INSERT DATE]

This Privacy Policy explains how Mellow District LLC collects, uses, stores, and shares personal information when you visit or make a purchase from https://mellowdistric.com/ (the “Website”).

1. Who is responsible for your personal information?

Mellow District LLC, a Wyoming limited liability company, is responsible for processing your personal information. Mellow District LLC operates the Mellow Distric brand and the Website.

LLC mailing address:
30 N Gould St, Ste N
Sheridan, WY 82801
United States

 

Contact email: contacto@mellowdistric.com

In this Privacy Policy, “Mellow Distric,” “we,” “us,” and “our” refer to Mellow District LLC.

2. Personal information we collect

The information we collect depends on how you use the Website. It may include:

  • Contact and identity information, such as your name, email address, telephone number, and billing or delivery address.

  • Order information, such as products purchased, order details, delivery instructions, and communications about your order.

  • Payment information. Payments are processed through the payment providers available at checkout. We receive information needed to confirm and manage a payment; payment providers may handle your payment details under their own privacy policies.

  • Customer service information, such as the information you provide when contacting us.

  • Device and usage information, such as your browser, IP address, device information, and activity on the Website, including information collected through cookies or similar technologies.

  • Marketing preferences, such as whether you have chosen to receive promotional emails or text messages.

We may collect this information directly from you, automatically through your use of the Website, and from service providers that help us operate the store, process payments, or fulfil orders.

3. How and why we use your information

We use personal information only for purposes connected with operating the Website and our business, including:

  • To process and fulfil orders, take payment, arrange delivery, and provide order updates. We use this information as necessary to perform our contract with you.

  • To respond to questions and provide customer support. This may be necessary to perform our contract with you or to pursue our legitimate interests in assisting customers.

  • To manage payments, prevent fraud, and protect the Website and our customers. Depending on the circumstances, we may rely on our legitimate interests or a legal obligation.

  • To meet legal, accounting, tax, and record-keeping obligations. We use information where necessary to comply with applicable law.

  • To send promotional emails or text messages. We do this where we have your consent or where applicable law otherwise permits it. You can opt out at any time.

  • To operate, maintain, and improve the Website. Where required by law, we obtain your consent before using non-essential cookies or similar technologies for analytics or advertising.

We do not treat your visit to the Website or your acceptance of this Privacy Policy as consent to receive marketing messages.

4. Sharing your information

We may share personal information with service providers when reasonably necessary to operate the store and fulfil the purposes described above. Depending on the services used for your order or visit, these providers may include:

  • Shopify, which hosts and supports our online store;

  • payment processors;

  • order fulfilment, shipping, and delivery providers;

  • customer service and communications providers; and

  • analytics, advertising, or marketing providers, where enabled.

These providers may process information on our behalf or under their own privacy policies, depending on the service they provide. We do not sell your personal information for money. We may also disclose information where required by law, to protect our rights, or in connection with a business transfer.

5. International data transfers

Mellow District LLC is established in the United States, and our service providers may process or access personal information in other countries. Those countries may have data protection laws that differ from the laws where you live.

Where applicable law requires safeguards for an international transfer, we will use safeguards recognised by that law. You can contact us at contacto@mellowdistric.com for information about relevant safeguards.

6. Cookies and similar technologies

The Website may use cookies and similar technologies to keep the store working, remember shopping-cart items, understand how visitors use the Website, and support advertising or marketing.

Some technologies are necessary for the Website to function. Where required by law, we ask for your consent before using non-essential analytics or advertising cookies. You can manage your preferences through the cookie banner or your browser settings. Disabling certain cookies may affect some Website features.

7. Marketing emails and text messages

We may send promotional emails or text messages where you have subscribed or where applicable law permits us to contact you. You can unsubscribe from marketing emails using the link in the email. You can opt out of marketing text messages by following the instructions in the message, such as replying “STOP” where available.

We may send messages needed to manage an order or respond to a request. These service messages are separate from promotional marketing messages.

[Before publishing: Keep this section only if the store actually sends marketing emails or SMS, and make sure the relevant signup forms and opt-out process match what the store does.]

8. Data retention

We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy. The period depends on the type of information and why we collected it.

For example, we may retain order and transaction records for as long as needed to manage the order and meet legal, accounting, or tax obligations. We retain marketing preferences until you unsubscribe or withdraw your consent, while keeping the minimum information needed to respect that choice. When information is no longer needed, we delete it or take steps to de-identify it, unless the law requires us to retain it.

9. Your privacy rights

Depending on where you live and which privacy laws apply, you may have the right to:

  • request access to your personal information;

  • request correction of inaccurate information;

  • request deletion of your information;

  • request restriction of, or object to, certain processing;

  • request a copy of certain information in a portable format;

  • withdraw consent where processing is based on consent; and

  • complain to a data protection authority.

To make a request, email contacto@mellowdistric.com and describe what you are requesting. We may ask for additional information to verify your identity if we reasonably need it to protect your information. We will not require identity documents automatically where they are not reasonably necessary.

If you are in the United Kingdom, you may also contact the Information Commissioner’s Office (ICO). If you are in another country, you may contact the relevant data protection authority in your area.

10. Security

We use reasonable technical and organisational measures designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

If you believe your information or interaction with the Website is no longer secure, contact us at contacto@mellowdistric.com.

11. Third-party websites

The Website may contain links to third-party websites or services. We are not responsible for the privacy practices of third parties that we do not operate. Please review their privacy policies before providing them with personal information.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, the Website, or applicable requirements. We will post the updated version on this page and change the “Last updated” date. If a change requires additional notice under applicable law, we will provide that notice.

13. Contact us

For questions about this Privacy Policy or our handling of personal information, contact:

Mellow District LLC
Operating the Mellow Distric brand
Email: contacto@mellowdistric.com
LLC mailing address: 30 N Gould St, Ste N, Sheridan, WY 82801, United States
Business operations address: [INSERT THE ACCURATE ADDRESS CONFIRMED WITH LLC YA]